These General Terms and Conditions (“AGB”) govern all services provided by FIRSTBERG AG (“Company”).
They apply in particular to:
By using the Company’s services or entering into a contract, the client agrees to these AGB.
A contract is concluded upon:
The contracting party acts on behalf of all involved persons and is responsible for their compliance with these AGB.
The Company provides services including, but not limited to:
The specific scope of services is defined in the respective agreement, offer, or booking confirmation.
Unless otherwise agreed:
In case of late payment:
To the maximum extent permitted by applicable law:
The Company shall only be liable for damages caused by gross negligence or wilful misconduct. Liability for:
is excluded.
This limitation does not apply where liability cannot be excluded under mandatory law.
The Company may engage or recommend third-party providers.
The Company acts solely as an intermediary and assumes no liability for:
of such services.
The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:
Personal data is processed in accordance with applicable data protection laws. Further details are available in the Company’s Privacy Policy.
These AGB shall be governed by Swiss law.
Mandatory provisions of the law of the country in which the property is located or where the client resides shall remain unaffected.
The place of jurisdiction is the registered office of FIRSTBERG AG, unless mandatory law provides otherwise.
If any provision of these AGB is invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The Company reserves the right to amend these AGB at any time. The version applicable at the time of contract conclusion shall apply.
The Company provides coordination and management services for properties. The Company:
The Company does not guarantee:
Liability for third-party contractors is excluded.
The Company may manage rentals on behalf of property owners. The Company does not guarantee:
Listings on third-party platforms (e.g. Airbnb, Booking.com) are subject to platform-specific rules. The Company is not liable for:
All visualizations, renderings, and design concepts are for illustrative purposes only. They:
Deviations between visualization and final result may occur.
All advisory services are provided based on experience and market knowledge. The Company does not guarantee:
This section applies to all rental bookings made via:
A binding rental agreement is concluded upon booking confirmation.
The following payment terms apply:
Bookings made more than 31 days prior to arrival:
Bookings made between 31 and 15 days prior to arrival:
Bookings made 14 days or less prior to arrival:
Failure to comply with payment deadlines entitles FIRSTBERG AG to cancel the booking and apply the applicable cancellation terms.
All cancellations must be submitted in writing.
No refunds will be granted for:
The person making the booking must be at least 18 years of age and must be present during the stay.
Subletting is prohibited.
The Company reserves the right to terminate the stay without refund in case of:
The Company shall not be liable for:
Use of the property is at the guest’s own risk.
The Guest is fully liable for any damage, loss, or theft caused to the property, its furnishings, or associated facilities.
This applies to damage caused by:
The Guest is obligated to:
The Company reserves the right to:
This includes:
The Guest remains liable until all damages are fully settled.
Any complaints must be reported immediately upon arrival to FIRSTBERG AG or its representatives.
The Guest must inspect the property upon arrival and report any existing damages, defects, or deficiencies on the day of check-in.
Failure to report:
may result in:
Claims raised after departure will not be considered.
For bookings via third-party platforms, the respective platform’s terms shall additionally apply. Mandatory platform rules may take precedence.
